FAQ
Behaviour on the park
Our park is a family holiday park, so please ensure your behaviour is appropriate and is not noisy, offensive, or likely to cause any harm or upset to other guests, staff or property at the holiday park.
If we feel your behaviour is illegal, offensive, disruptive, or inappropriate we will ask you to leave the holiday park.
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Can our family and friends visit us?
Yes, for the day only, but please register their presence on park at Reception upon their arrival. Charges apply.
Prohibited Activities
Ball games & kite flying is permitted in the designated area, see map. The use of motorised scooters/bikes are strictly not permitted.
Can we bring a Firepit?
Firepits are permitted; however, open ground fires are not allowed.
Can I bring a pet on holiday?
Please note we are only able to accept dogs in our dog friendly holiday homes or pitches, maximum of two dogs per unit.
When booking you will be asked to confirm the breed of your four-legged friend. Unfortunately, we do not accept any dogs named under the Dangerous Dogs Act 1991 as amended from time to time, even where these types of dog are muzzled as required by government legislation.
Pets must not be left unattended in our accommodation, your own accommodation or elsewhere, at any time on the park. Dogs must be kept on a lead at all times other than in the dog exercising area.
You must use the bins provided to clear up after your dog.
The lead name of the party is responsible for the dog whilst on the park. Any dogs causing a nuisance may be asked to leave the park and/or your right to occupy your pitch or holiday home may be rescinded. Refunds in these circumstances will not be given.
Are dogs allowed on the park?
Responsible dog owners are welcome on the park with the agreement that all dogs are kept on a lead.
Dogs are not to be left unattended and are not permitted in the children’s play area.
Dogs are allowed in the main room of the clubhouse. It is the owners responsibility to clean up after their dog.
There are designated dog areas on site, please make Reception aware at check-in and they can direct you.
Children on the park
Parents are expected to supervise their children at all times.
We ask that all adults be aware of the presence of children around the park‚ please take special care when driving and keep to the 5mph rule.
Can we have a barbecue?
Barbecues are permitted, but we ask you not to place them directly onto the ground, decking, or picnic benches. Please dispose of them responsibly.
What is the smoking policy on the park?
We operate a no smoking policy in all buildings and around our play area.
When smoking around the park, please take care not to smoke too close to fire hazards such as gas canisters, and please remember not to litter.
Smoking is prohibited inside any of our accommodation units and charges may apply if this rule is breached.
Are there paved paths and lighting throughout the park?
We do everything we can to preserve the rural character of the park therefore, the park may have areas of uneven ground, tracks and paths, and limited lighting. Please take care and use a torch to illuminate your path.
Can I smoke or vape?
It is illegal to smoke or use e-cigarettes inside enclosed public buildings. You must also refrain from smoking or using e-cigarettes in any accommodation.
If you are found to be smoking in public buildings or holiday accommodation, you may be charged a £75.00 cleaning fee and asked to leave immediately with no refund on your holiday.