Please also view our Terms & Conditions.
Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.
If you choose to make a booking through us we will collect details that you provide in relation to that booking. This means facts such as your name, contact details and special needs/disabilities that you supply us or is supplied to us, including any information about other persons on your booking (“your information”).
We use the information submitted to handle booking requests, deliver products and services (i.e. brochures, booking confirmations), communicate with you about bookings, services and promotional offers, update our records and generally maintain your details. We may also use your information for the purposes under which we are registered with the Information Commissioner under the Data Protection Act. We may disclose your information to companies who carry out data processing services on our behalf such as for administration, business management, operations, research and analysis, marketing, monitoring, analysis and other normal business practices.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We may from time to time contact you by post, email or telephone with information on holidays and related services, brochures, offers, new products, forthcoming events or promotions. You may indicate your preference to also receive our direct marketing material for the above purposes by post, telephone, e-mail, on our website forms, or to our staff at the time you first supplied us your information.
If you do not wish to receive such information or would like to change your preference make sure whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
You may request details of personal information, which we hold about you under the Data Protection Act 1998. If you would like a copy of some or all of your personal information, please email or write to us at the address below. Please note that we may charge a small administrative fee for the provision of this information.
If our contact and dealing with you is via our website, we may use “cookies” allowing us to identify your computer but not you personally. A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Your browser adds that text in a small file. A cookie helps analyse web traffic or logs when you visit a particular site.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Croft Farm Waterpark
Glos. GL20 7EE