FAQ
Can I bring a pet on holiday?
Please note we are only able to accept dogs in our dog friendly holiday homes or pitches, maximum of two dogs per unit.
When booking you will be asked to confirm the breed of your four-legged friend. Unfortunately, we do not accept any dogs named under the Dangerous Dogs Act 1991 as amended from time to time, even where these types of dog are muzzled as required by government legislation.
Pets must not be left unattended in our accommodation, your own accommodation or elsewhere, at any time on the park. Dogs must be kept on a lead at all times other than in the dog exercising area.
You must use the bins provided to clear up after your dog.
The lead name of the party is responsible for the dog whilst on the park. Any dogs causing a nuisance may be asked to leave the park and/or your right to occupy your pitch or holiday home may be rescinded. Refunds in these circumstances will not be given.
Read More FAQs
Children on the park
Parents are expected to supervise their children at all times.
We ask that all adults be aware of the presence of children around the park‚ please take special care when driving and keep to the 5mph rule.
Can I book more than one pitch?
We ask that all pitches are booked under the name of the person or persons staying on the pitch. If booking more than one pitch, please provide individual names and addresses.
Can I cancel my holiday?
Please see our terms and conditionson amending or cancelling your holiday.
Noise
Please keep noise levels to a minimum throughout the day and observe silence between 11.30 p.m. and 7.00 a.m. Please be a considerate neighbour to other guests who may have put children to bed, thank you.
What is your booking cancellation policy?
Please refer to our cancellation polices on the Croft Farm website.
Can I request a particular pitch?
Yes you can select your pitch during the online booking process.
Can I stay near my friends or family?
Yes, please refer to our map and book pitches that are next to each other.
Can I book my next holiday before I leave?
Yes, you can book another holiday at any time while on park, just visit the Park Reception!
Can I smoke or vape?
It is illegal to smoke or use e-cigarettes inside enclosed public buildings. You must also refrain from smoking or using e-cigarettes in any accommodation.
If you are found to be smoking in public buildings or holiday accommodation, you may be charged a £75.00 cleaning fee and asked to leave immediately with no refund on your holiday.
Are generators allowed?
Sorry, we do not allow any generators on the park, due to the fire risk and noise disturbance for other guests.