FAQ
Can children use the hot tub?
Please supervise children in the area of the hot tub at all times.
Do not allow children under the age of 8 years old or those unable to keep their head above the water level when sitting in the hot tub to use it.
(Whilst the minimum recommended age in Health & Safety Executive guidance is 4 years of age, we recommends 8 years.)
Read More FAQs
Can I sit on the hot tub when the lid is closed?
Please do not site, stand or lie on the hot tub lid as they are not designed to support a person’s weight.
Can we play music in the hot tub?
Please respect your neighbours and do not play loud music, or shout or scream outside. Hot tubs may not be used after 11pm.
What should I do if I feel unwell in the hot tub?
If you feel unwell or experience breathing difficulties, discontinue use of the hot tub and seek medical advice.
What should we do if we have concerns about the hot tub?
Please contact park staff or reception if you think your hot tub has been contaminated or if you have any concerns or problems with your hot tub.
Can we place candles around the hot tub?
We want you to have a relaxing stay with us but please do not place candles on the hot tub – candle wax can damage the filter system.
How long should we stay in the hot tub?
Limit your time in the hot tub to a maximum of 20 minutes at a time – extended use can cause dizziness and fainting.
What do the buttons do on our hot tub?
Please do not press any buttons on the control panel other than to turn on the lights and jets.
Can we have drinks in the hot tub?
Please do not rest any glasses on or near the hot tub – broken glass is almost invisible under water.
Any broken glass found in the vicinity of the hot tub will result in the hot tub being drained to check for glass. Please use plastic glasses instead.
Can we use bubble bath or shampoo in the hot tub?
Please do not add anything to the hot tub. Bubble bath, shampoo, gels, soaps, oils, salts etc. can seriously affect the water quality and filter system.
Are the hot tubs checked regularly?
Yes, they are checked daily from 8am. Please note that on the day of departure, the hot tub will be emptied from this time to prepare for the next guest. Hot tubs are not be used after 11pm.