FAQ

Can I sit on the hot tub when the lid is closed?

Please do not site, stand or lie on the hot tub lid as they are not designed to support a person’s weight.


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How long should we stay in the hot tub?

Limit your time in the hot tub to a maximum of 20 minutes at a time – extended use can cause dizziness and fainting.

What should we do if we have concerns about the hot tub?

Please contact park staff or reception if you think your hot tub has been contaminated or if you have any concerns or problems with your hot tub.

Can we play music in the hot tub?

Please respect your neighbours and do not play loud music, or shout or scream outside. Hot tubs may not be used after 11pm.

Can children use the hot tub?

Please supervise children in the area of the hot tub at all times.

Do not allow children under the age of 8 years old or those unable to keep their head above the water level when sitting in the hot tub to use it.

(Whilst the minimum recommended age in Health & Safety Executive guidance is 4 years of age, we recommends 8 years.)

What should I do if I feel unwell in the hot tub?

If you feel unwell or experience breathing difficulties, discontinue use of the hot tub and seek medical advice.

Can we place candles around the hot tub?

We want you to have a relaxing stay with us but please do not place candles on the hot tub – candle wax can damage the filter system.

What do the buttons do on our hot tub?

Please do not press any buttons on the control panel other than to turn on the lights and jets.

Can I use the hot tub if I am pregnant or have a heart condition?

Consult your GP before using the hot tub if you are pregnant, suffering from any form of heart disease, circulation problems or any serious illness.

How do you keep hot tubs safe and clean?

We are delighted to offer a range of holiday accommodation with hot tubs for your relaxation and enjoyment. You need to be aware of the following if you are considering booking a hot tub holiday.

• Prior to your arrival, your hot tub will have been completely emptied, cleaned and refilled to maintain the required standards of cleanliness.

• We test both chemical balance and water quality daily.

• Respecting your neighbouring holiday guests, we have to insist that you do not use your hot tub after 11pm and ask that when doing so after 10pm that noise be kept to a minimum.

• We insist that for your own health and safety and that of your party, that you observe some simple rules, the details of which are listed in our Policy Pack, available on our website.

Can we have drinks in the hot tub?

Please do not rest any glasses on or near the hot tub – broken glass is almost invisible under water.

Any broken glass found in the vicinity of the hot tub will result in the hot tub being drained to check for glass. Please use plastic glasses instead.

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