FAQ
Do you have Security on the park?
We have CCTV and Security guards often patrol the park. Please, always follow the instructions given by our security team, they are provided for your safety and enjoyment. Please secure your property as you would at home.
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Do I need insurance?
We strongly recommend that you take advantage of insurance to cover your booking and a leaflet will be enclosed with your confirmation.
Is there a cash point on site?
We currently do not have a cash point on site and encourage contactless and card payments.
Can I get takeaways delivered to the park?
Yes you can, but we ask that you meet them at the park entrance.
Can I receive a supermarket food delivery on the park?
Yes.
Is there CCTV on the parks?
Yes, 24 hour CCTV does operate on the parks at key locations.
Do I need to bring towels?
Towels are included in all our lodges. They are not included in our pods, chalets, and cabins. We also do not have a towel rental service.
How do I book activities?
View our ‘What’s On’ page to see our upcoming activities & events and find out which ones require booking, or visit our Activities page on our website.
Is the park and facilities accessible?
Yes. All the common areas such as Reception and the clubhouse are wheelchair accessible. We also have disabled shower and toilet facilities for guests. Please ask at Reception for further information such as locations and how to access.
Is there a 24-hour service?
A duty manager is always available 24hrs.
Do you have WiFi?
Yes, free WiFi is available on the park. Information on how to connect to our local WiFi network will be provided upon check-in.