FAQ
How do I book activities?
View our ‘What’s On’ page to see our upcoming activities & events and find out which ones require booking, or visit our Activities page on our website.
Read More FAQs
Is the park and facilities accessible?
Yes. All the common areas such as Reception and the clubhouse are wheelchair accessible. We also have disabled shower and toilet facilities for guests. Please ask at Reception for further information such as locations and how to access.
Can I freeze ice packs?
Yes, please bring to Reception.
What are the opening times for the facilities?
These vary throughout the year and facility. Please see each of our facilities within the app or website for individual opening times.
Do you have Security on the park?
We have CCTV and Security guards often patrol the park. Please, always follow the instructions given by our security team, they are provided for your safety and enjoyment. Please secure your property as you would at home.
Do I need to bring towels?
Towels are included in all our lodges. They are not included in our pods, chalets, and cabins. We also do not have a towel rental service.
Do I have to pay for showers?
The toilet and shower blocks are free to use, including the use of hairdryers.
Is there a 24-hour service?
A duty manager is always available 24hrs.
Is there CCTV on the parks?
Yes, 24 hour CCTV does operate on the parks at key locations.
Can I charge my electric vehicle on-park?
Not at present.
Do you have WiFi?
Yes, free WiFi is available on the park. Information on how to connect to our local WiFi network will be provided upon check-in.