FAQ

What are the opening times for the facilities?

These vary throughout the year and facility. Please see each of our facilities within the app or website for individual opening times.


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Can I receive a supermarket food delivery on the park?

Yes.

Do I need to bring towels?

Towels are included in all our lodges. They are not included in our pods, chalets, and cabins. We also do not have a towel rental service.

Can I freeze ice packs?

Yes, please bring to Reception.

Is there a cash point on site?

We currently do not have a cash point on site and encourage contactless and card payments.

What should I do with my litter?

Pitches are to be kept litter free. There are number of refuse points available, please see map for details.

Do I need insurance?

We strongly recommend that you take advantage of insurance to cover your booking and a leaflet will be enclosed with your confirmation.

Do I have to pay for showers?

The toilet and shower blocks are free to use, including the use of hairdryers.

How do I book activities?

View our ‘What’s On’ page to see our upcoming activities & events and find out which ones require booking, or visit our Activities page on our website.

Is there CCTV on the parks?

Yes, 24 hour CCTV does operate on the parks at key locations.

What is the mobile phone coverage like on the park?

The Park has average coverage on most mobile phone networks.

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